If you ordered the wrong item, wrong size, or simply changed your mind, we will exchange your purchase (minus the shipping cost), provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable, provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out, used or non-returnable item. When your return is received, you will be issued a refund to your credit card or an email gift certificate (store credit) for the merchandise only. (Please note that you will be responsible for return shipping costs of non-defective merchandise.) Some products may also be assessed a 15% restocking fee – please ask if you are unsure. Also, please note that opened software and video games, DVD’s cannot be returned for refund or store credit. Additional restrictions may apply, please contact us for more information.

It depends on what you are ordering, how much you are ordering, and where it is shipping. Some of the Items from All Things For Sale come out of our Japan / Thailand warehouse, so depending on your location which determines the cost. You can determine the cost of shipping of your order by creating a shopping cart and proceeding to checkout. You will need to fill out your shipping address in order to view the shipping amount. You do not have to purchase the items in your shopping cart in order to view the shipping amount.

Can you ship to APO/FPO addresses?

We are able to ship most of our products to U.S. Military APO/FPO addresses. Some products cannot be shipped to APO/FPO addresses and those are marked on the product detail page with an Export Restriction notice. This notice reads "We cannot ship this item outside of the U.S."

Unfortunately, we cannot supply tracking numbers for shipments to APO/FPO addresses. We send all shipments to APO/FPO addresses using the U.S. Postal Service.

When completing your Shipping Address during checkout, please make note of the following.

• The City must be entered as either "APO" or "FPO"

• The State must be selected as either "AA" "AE" or "AP"

• You must enter your Zip code.

• Always remember to enter your full name, grade, and PSC or unit number.

Please note, orders shipped to an APO/FPO address do take longer to be delivered. Please allow 2-4 weeks for your package to arrive.

Do you ship to PO Boxes?

In most cases. We are not responsible for delays or mis-shipments when a P.O. Box address is used.

Absolutely. After placing items in your shopping cart, proceed to the checkout area. Complete the Shipping and Billing information, including selecting your country. Depending on shipping your shipment should arrive in about 3 to 10 business days (depending on item) and when your order ships we send a tracking number via e-mail, so you can monitor the status of your shipment.

Will I have to pay customs fees on my order?

Your order could be charged customs fees (taxes, duties, processing fees, brokerage fees, etc.) when it arrives. Unfortunately, All Things for Sale has no control over these fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. Also, because we are a retail store, we are NOT able to mark orders as 'Gifts' for customers to avoid paying these fees.

The shipping charges you pay to All Things for Sale do NOT include customs fees, import taxes, brokerage fees, or duties. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to All Things for Sale and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.

All Things for Sale has no way of estimating customs fees, taxes, duties, etc. Please contact your local customs office if you need to know more.

It is possible that the delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Also, some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment. Please be familiar with the customs laws in your country before you order!