You may return a product for refund, store credit, or exchange (if due to All Things for Sale error) within 20 days of the order shipment date. All returns must be accompanied with a Return Merchandise Authorization number (RMA #).
If we shipped the wrong product, or it arrived damaged, no problem. E-mail us to arrange for the return of the item. Just contact us within 10 days of the item's original shipping date to arrange for the return of your purchase. We will refund you for your purchase, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable.
If you ordered the wrong item, wrong size, or simply changed your mind, we will exchange your purchase (minus the shipping cost), provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable, provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out, used or non-returnable item. When your return is received, you will be issued a refund to your credit card or an email gift certificate (store credit) for the merchandise only. (Please note that you will be responsible for return shipping costs of non-defective merchandise.). If a discount was applied to the order and items are returned creating the order no longer qualify for the discount amount, the discount amount will be deducted form the refund amount. Some products may also be assessed a 15% restocking fee – please ask if you are unsure. Also, please note that opened software and video games, DVD’s cannot be returned for refund or store credit. Additional restrictions may apply, please contact us for more information.
After you get your RMA number, you will receive instructions on how to return your merchandise. To contact us, please click here.